At HF&CO, we’re dedicated to providing exceptional products and service. Below are answers to some of the most frequently asked questions about our luxury linens and services. If you can’t find the information you’re looking for, please feel free to contact us directly.
We use only the finest materials in our products, including Egyptian cotton, organic cotton, and linen. These natural fibers are known for their softness, durability, and breathability, ensuring our linens provide long-lasting comfort and luxury.
Absolutely! We offer customized linens tailored to your specific needs. Whether it’s unique sizes, embroidery, or personalized designs, our team is happy to work with you to create bespoke products. Please visit our Request a Quote page to get started.
To maintain the quality of your linens, we recommend the following care instructions:
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your linens, we offer a 30-day return or exchange policy on unused and unwashed products. Please contact us at admin@hf-co.com for assistance with returns or exchanges.
Yes, we offer special bulk pricing for large orders, including hotels, restaurants, and other businesses. Please fill out our Request a Quote form, and a member of our team will provide you with a customized quote based on your order size and requirements.
We ship worldwide! Whether you’re located locally or internationally, we’ll arrange shipping to your destination. Shipping rates and times vary depending on location, and we’ll provide all relevant information during the checkout or quote process.
Delivery times vary depending on your location and the size of your order. For standard orders, you can expect delivery within 7-14 business days. For custom orders, the timeline will be provided once the details of your project are confirmed.
Yes, once your order has been shipped, we’ll send you an email with a tracking number so you can monitor its progress. If you have any concerns about your order’s delivery, please don’t hesitate to contact us.
We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, and bank transfers for larger or custom orders. If you have any specific payment inquiries, feel free to reach out to us at admin@hf-co.com.
You can reach us via email at admin@hf-co.com or by phone at +20 [Insert Phone Number]. Our business hours are Sunday to Thursday, 9:00 AM – 6:00 PM. We’re always happy to assist with any questions you may have!