HF&Co

Get A Quote

Privacy Policy

HF&CO Privacy Policy

At HF&CO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us for inquiries. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience and ensure we meet your needs. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.

  • Order Details: Information about products you’ve purchased, including order history and payment information.

  • Contact Information: When you fill out forms, such as Request a Quote or Contact Us, we collect the details you provide.

  • Website Data: We may collect data related to your use of our website, including cookies, IP address, browser type, and device information to enhance user experience and functionality.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders: Fulfill your purchases, provide shipping updates, and process payments.

  • Customer Support: Address your inquiries and provide assistance via email, phone, or other communication channels.

  • Personalize Your Experience: Offer tailored product recommendations based on your preferences and order history.

  • Marketing and Updates: With your consent, we may send you marketing emails, promotions, and updates on new products and services.

  • Improve Our Website: Analyze usage data to optimize site functionality and enhance the user experience.

3. How We Protect Your Information

At HF&CO, we prioritize the security of your personal data. To safeguard your information, we implement various security measures:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted online.

  • Data Access Controls: Only authorized personnel have access to your personal data for specific tasks such as processing orders and customer support.

  • Secure Payment Gateways: We partner with trusted payment processors to ensure your financial information is handled securely.

Despite these measures, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to help us operate our business, such as:

  • Shipping Companies: To deliver your products.

  • Payment Processors: To securely process payments.

  • Marketing Partners: With your consent, to assist with targeted promotions or advertisements.

  • Legal Obligations: If required by law, we may share information to comply with legal processes or protect HF&CO’s rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that collect information about how you use our site. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

6. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your personal data (subject to certain legal obligations).

  • Withdraw consent to receiving marketing communications at any time.

To exercise any of these rights, please contact us at admin@hf-co.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when visiting third-party sites.

8. Updates to This Privacy Policy

HF&CO may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

Email: admin@hf-co.com
Phone: +20 01015437687
Address: 20 El-Zohour Street, behind Al-Ahly Club, Nasr City, Cairo, Egypt